Huddle child-safety standards
1. Prohibited conduct
Huddle prohibits child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sexual solicitation of minors, sexual extortion, trafficking and any content that promotes or facilitates this conduct. These standards apply to accounts, huddle names, profiles, shared contact details and all other use of Huddle.
Huddle is for people aged 13 and older. People aged 13–17 must have their parent or guardian’s permission. An age declaration does not excuse prohibited conduct.
2. Report a concern
Use Report on a person’s profile or in your blocked list. You can also open Help and privacy in Huddle and email support.lucidandcompany@gmail.com. Include only the information needed to identify the concern. Do not send, upload or forward sexual images of children.
Reports are private to authorized handling. Reporting does not notify or automatically block the person. Use Block separately if you want to block them.
3. Handling and action
We review concerns and take appropriate action under our Terms and applicable law. This may include restricting accounts, removing access to an affected huddle or removing prohibited content. We address CSAM when we obtain actual knowledge of it and report confirmed CSAM to the relevant regional authority or NCMEC as required by applicable law.
We limit evidence access and retention to what is needed for handling, security and legal obligations. Huddle is not continuously monitored and is not an emergency service.
4. Child-safety contact
Quentin Wu is Huddle’s designated child-safety point of contact, responsible for child-safety practices and escalation. Contact Quentin through support.lucidandcompany@gmail.com.